E-District Kerala: Complete Guide Part 3

eDistrict Account Login and Recovery of Username/Password Details

Normal Login Procedure:

After successfully creating an account in the eDistrict portal, a user can log in by:

1. Clicking the Sign In option
2. Entering the username (email ID)
3. Entering the password
4. Entering the captcha code

On first login, the system will prompt the user to change the default password by:

1. Entering the current password
2. Entering a new password
3. Confirming the new password

After that, the user can log in normally and apply for different services.

Account Creation Problem:

If, during account creation, the system shows a message like "Aadhaar number already registered", it means an account has already been created earlier. In such cases, the user should recover the login details instead of creating a new account.

Username Recovery Process

Step 1: Click on "Forgot Login Name"

Step 2: Enter your Full Name

Step 3: Enter Date of Birth (dd-mm-yyyy)

Step 4: Enter Aadhaar Number

Step 5: After submitting, an OTP will be sent to the registered email and mobile number

Step 6: Enter the received OTP

Result: The username (email ID) will be sent via SMS to the registered mobile number

Password Recovery Process

Step 1: Click "Forgot Password" in the login section

Step 2: Enter your Login Name (email ID)

Step 3: The system will prompt you to verify your identity by answering any one of the following:

• Enter your Date of Birth (in dd-mm-yyyy format)
• Enter your Aadhar Number
• Answer the Security Question you selected during registration (such as your nickname or the name of your first school)

Step 4: Once the correct information is entered, an OTP will be sent to your registered email and mobile number

Step 5: After entering the OTP, you will be asked to create and confirm a new password

Step 6: Once submitted, your password will be successfully changed

Note: When you log in using the new password, the system will again ask you to change it for security reasons. After this final step, you can continue using the eDistrict services normally.